Outdoor Voices logo
Friendbuy has been a great partner and an efficient way for us to acquire new and highly qualified customers. Nearly half of the customers we acquire through Friendbuy make a repeat purchase.
Becky Chambers | Head of Retention, Outdoor Voices
Spanx Logo
Most software providers sell the tool and then leave you to figure out the rest. Friendbuy is the complete opposite. They’ve been the most hands on of any software as a service company I’ve ever worked with
Nadina Bourgeois | Senior Digital Paid Manager, SPANX
Olly logo
Working with the Friendbuy team, and tapping into their integrations with our other partners, really accelerates our potential growth. We’re now offering a level of personalization and dynamic messaging to customers that we just didn’t have before.
Jennifer Peters | Senior DTC Manager, OLLY

5-25%

New customers acquired

$1-10

Cost Per Acquisition

25X

Return on investment

3-4X

Increase in Lifetime Value

5-25%

New customers acquired

$1-10

Cost Per Acquisition

25X

Return on investment

3-4X

Increase in Lifetime Value

Achieve proven results with Friendbuy.

Loyalty

40%

Increase in annual spend

3-4x

Increase in lifetime value

60-80%

Customer retention rate

20-40%

Increase in repeat purchases

Referral

10-25%

New customers acquired

$1-10

Cost Per Acquisition

25X

Return on investment

3-4X

Increase in Lifetime Value
Grow faster. Grow better.

Take your customer relationships to the next level.

Unlock the full potential of your loyalty and referral programs.

Design a cohesive brand experience.
  • Program assets are tailored to your brand’s unique identity, following your fonts, colors, and imagery.
  • Customized styling for widgets, CTAs, and emails ensures seamless integration with your website and mobile app.
  • Easy-to-use editor allows quick creative updates, perfect for seasonal imagery or campaign-specific content.
  • Keep your program fresh and engaging with effortless styling and updates.
Referral image
Drive engagement with flexible and customizable rewards
  • Choose any reward type, including coupons, account credit, points, 3rd party gift cards, and custom rewards.
  • Incentivize actions such as referrals, purchases, birthdays, and milestones with a powerful rules-based rewards engine.
  • Offer flexible earning and redemption options, including SKU-based rewards, VIP tiers, and fully customizable ways to earn.
White-glove onboarding
with expert guidance.
  • Enjoy white-glove onboarding with our 5-star rated team, including a dedicated Onboarding Manager and Solutions Architect.
  • Define effective programs with expert guidance on offer strategies, earning events, and reward options.
  • Seamlessly migrate from existing programs with efficient transfer of historical customer data.
  • Benefit from consultative support and regular communication to ensure quick onboarding and fast results.
Advanced analytics for referral 

and loyalty programs.
  • Gain valuable insights to boost referral program performance.
  • Track analytics for your business type, including e-commerce, subscriptions, in-store purchases, and mobile app downloads.
  • Measure leading indicators such as program impressions, shares, referral visits, as well as conversions.
  • Track goals such as new customer acquisitions, referral purchases, and revenue.
  • A/B test offers, email subject lines, and every other part of the referral funnel.
  • Measure and improve lifetime values (LTV) of advocates and referred friends.
Seamless integrations to drive growth
  • Leverage deep integrations with leading platforms for e-commerce, subscription billing, email, SMS, and CDPs.
  • Offer rewards such as discounts, account credit, free products, or auto-applied free months.
  • Add newly acquired emails and phone numbers directly to your CRM.
  • Automate personalized email and SMS journeys to engage customers.
  • Incentivize actions like subscribing to Email & SMS communications or submitting reviews.

Our Customer Success team brings unmatched expertise to fuel the success of your loyalty and referral programs. Collaborate with our team to:

  • Build and deploy customized strategies
  • Align your referral + loyalty campaigns with key business objectives
  • Deliver powerful insights through advanced reporting and quarterly business reviews
  • Customize your network of integrations
Accelerate your growth with Friendbuy’s top-notch industry insights and unlock your program’s full potential, based on your unique product mix, customer profile, and tech stack.
“Most software providers sell the tool and then leave you to figure out the rest. Friendbuy is the complete opposite. They’ve been the most hands on of any software as a service company I’ve ever worked with.”

Nadina Bourgeois | Senior Digital Paid Manager, SPANX

friendbuy - your strategic partner in success.

We’ll let the results speak for themselves.

Prose’s Referral Program CPA is 117x Cheaper Than Paid Ads

117x
Lower CPA than referral program paid ads.
Read Case Study

Why OLLY Switched to the Friendbuy Loyalty Program

26%
Higher average order value.
Read Case Study

How woom Increased Email and SMS Subscriber Acquisition by 40% with Friendbuy and Klaviyo

58%
Increase in month-over-month revenue from new subscribers.
Read Case Study

How SPANX Uses Friendbuy to Achieve a 15% Conversion Rate from Referred Customers

15%
Conversion rate from referred customers.
Read Case Study
View All Case Studies

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