Last Updated March 14, 2014
INFORMATION WE COLLECT
If you register to create a Friendbuy account, we will collect your email address, full name and any other information you voluntarily submit to us (“Merchant Information”). When you make a purchase on our Site, Friendbuy utilizes a third party payment processor that collects your credit card information, mailing address and other billing information solely to process payments on Friendbuy’s behalf.
End User Information
If you use any Friendbuy widgets or other Friendbuy services as an End User, we may collect: (i) your e-mail address, (ii) any information you submit on a Friendbuy widget, (iii) any information that you give us permission to access via social media authorization tokens (e.g., Facebook, Twitter, LinkedIn) and (iv) any other information or content you post on, or using, our services (collectively, “End User Information”).
This section applies to everyone who uses the services: Merchants, End Users and anyone else who navigates to the Site. When you visit the Site or use our services (including using Friendbuy widgets on a Merchant website), we automatically collect information from your browser, including your IP address and data about the pages you visit using the services.
HOW WE USE YOUR INFORMATION
We use Merchant Information to provide and improve our services, to facilitate billing and payment for sale and purchase transactions, to authenticate a Merchant’s identity, to contact Merchants about their accounts and for internal reporting and planning. We may also use this information to provide Merchants with useful advertising and offers. Merchants can opt out of receiving commercial emails from us by clicking on the opt-out link in the emails that are sent by Friendbuy.
End User Information
We use End User Information to operate the services we provide to Merchants.
We may share non-personally identifiable statistical data about an End User’s use of the services with third parties, for example, through reports with aggregated and anonymous information. These reports do not include personal information that can be used to identify or contact an End User.
We use automated information from Merchants to provide and improve our services and from time to time, to make Merchants aware of new products and offers from Friendbuy.
We use automated information from End Users to provide and improve our services.
In addition to the specific reasons we may share Merchant Information, End User Information and Automated Information stated above, we may share your information in the following circumstances:
- We may share your information if we believe it is reasonable to do so in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
- We may disclose your information in response to a subpoena or compulsory process, if requested by a law enforcement or regulatory agency, or if needed to comply with any applicable laws, to prevent imminent harm or financial loss, or to investigate or take action relating to illegal activities, suspected fraud, or violations of our Terms of Service. We also reserve the right to provide your information to a third party if we believe such disclosure may prevent harm or liability to us, to our other users or to a third party.
- We may transfer information about you as part of due diligence or an actual or potential sale or merger of our business.
- We may share your information with any third party who is helping us provide the services (e.g., credit card and other payment processors).
If any End User information is posted on a website or social media channel, such information can be read, collected and used by others. We advise against posting personal information in publicly visible areas.
We take the security of your personal information very seriously. We ask that you also take responsibility for protecting your password and safeguarding your account against unauthorized access. While we strive to protect the personal information you give us, we cannot guarantee its absolute security because no method of transmission over the Internet or method of electronic storage is entirely secure.
RETENTION OF YOUR INFORMATION
We may keep Merchant Information as long as a Merchant has an account with us or as needed to provide the services to the Merchant. We may also retain and use Merchant Information after an account is closed if we believe it is necessary or beneficial for legal compliance or to resolve disputes, operate our business or enforce our agreements. We may retain End User Information and automated information indefinitely, including after the associated Merchant account is closed.
MODIFICATIONS AND CHANGES
LOCATION OF YOUR INFORMATION
Your information may be transferred to and maintained on servers outside your country. We may process and store information in the United States and other countries and your use of our services constitutes your consent to and understanding of this transfer and processing.
Under California Civil Code sections 1798.83-1798.84, users who are California residents are entitled to request and receive once a year, free of charge, a notice from us describing what categories of personal customer information we share with third parties for their direct marketing purposes. That notice will identify the categories of information shared, the third parties and affiliates with which it was shared, and their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to 3415 Sepulveda Boulevard, Suite 340, Los Angeles, CA 90034. In your request, please specify that you want a “California Privacy Rights Notice.” Please allow at least thirty days for a response.