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Can I customize my referral program to match my brand?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

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Display Email & SMS Opt-ins on Referral Performance Dashboard
Released: 
Sep 2025
September

View Email and SMS Opt-ins right from your Referral Performance Dashboard—making it easier than ever to track how referral traffic grows your marketing audience.

Check out the documentation hereGet Started
Added ‘Friend Widget Views’ and ‘Email Submissions’ to Analytics Overview
Released: 
Sep 2025
September

Gain deeper visibility into referral performance with the addition of Friend Widget Views and Email Submissions in the Analytics Overview. These new metrics let you track how many friends engage with the friend incentive widget and submit their emails—helping you better measure and optimize the full referral funnel.

Check out the documentation hereGet Started
Customer Lookup: Search by Referral Link (PURL)
Released: 
Sep 2025
September

Merchants can now quickly find a customer’s unique referral link (PURL) directly within the Customer Lookup tool—making it easier to support customers and manage referral activity in one place.

Check out the documentation hereGet Started
Updated Referral Analytics
Released: 
Aug 2025
August

The redesigned analytics dashboard provides deeper insights into referral engagement, customer acquisition, and revenue attribution. Marketers can now track conversion rates, AOV uplift, and referral-driven revenue with greater clarity. This unified view empowers smarter decisions and more effective optimization of referral programs 

Check out the documentation hereGet Started
Webhooks for Reward Ledger Updates
Released: 
Aug 2025
August

Ledger events for referral and loyalty programs can now be streamed directly to partner systems in real time. This ensures immediate visibility into reward accruals, redemptions, and adjustments without relying on batch updates. Merchants gain accurate financial tracking while developers benefit from secure, low-latency integrations.

Check out the documentation hereGet Started
Webhooks for Loyalty Status Updates
Released: 
Aug 2025
August

Keep your customer data fresh and connected across every system. When shoppers opt in, opt out, or update their loyalty status, those changes are instantly streamed to your ESPs, CDPs, and data warehouses. This ensures campaigns stay relevant, segmentation is always accurate, and customers enjoy a consistent experience across every touchpoint.

Check out the documentation hereGet Started
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