How it works
With Friendbuy Receipt Scanning, you can extend your loyalty and referral programs beyond the checkout page. Capture offline purchases, verify them automatically, and issue rewards in seconds - no manual review, no gaps in your data.
Customer Uploads a Receipt
Receipt is Verified Automatically
Rewards Are Issued
Visibility & Reporting
Capture Offline Spend
Reward members who shop at retail partners, pop-ups, or brick-and-mortar locations.
Boost Loyalty Engagement
Give customers more ways to earn, deepening brand connection and retention.
Run Strategic Promotions
Incentivize key SKUs, seasonal launches, or exclusive in-store collections.
Gain Richer Data
Unlock item-level insights that power personalization, segmentation, and smarter campaign planning.
Features That Power Your Loyalty Program
Enterprise-Grade Flexibility, Built to Scale
Ready to capture every purchase?
Frequently asked questions
Everything you need to know about Receipt Scanning for Loyalty.
Receipt scanning allows customers to upload photos of in-store purchase receipts through a loyalty widget. Friendbuy's system uses OCR (Optical Character Recognition) to read the receipt, validate details like purchase date, store, SKU, and subtotal, and then automatically issue loyalty points. This bridges the gap between online and offline shopping, enabling brands to capture every purchase.
Yes. Receipt scanning is designed for multi-channel loyalty programs, meaning members can earn rewards not just from ecommerce checkouts but also from retail partners, pop-ups, events, and brick-and-mortar stores. Brands can configure rules to reward purchases from specific retailers or even restrict rewards to exclusive campaigns.
Friendbuy's OCR engine extracts item-level data including store name, store ID, purchase date, order subtotal, SKU, product names, quantities, and prices. This information helps brands validate purchases, trigger reward rules, and generate powerful insights for merchandising and marketing.
Receipt validation rules and automation settings minimize fraud risk. Brands can require certain SKUs, order values, or stores; add reward limits (e.g., max number of receipts per customer); delay reward issuance until return windows close; and use webhook integrations to cross-check purchases against internal systems. This combination of automation and configurable controls ensures that loyalty rewards are only issued for valid, verifiable purchases.
Receipt scanning lets brands capture offline spend and connect in-store sales to loyalty programs; increase engagement by giving members more ways to earn points; support promotional campaigns, like seasonal activations or SKU-specific rewards; and enrich data strategies by syncing item-level purchase data to CRMs, CDPs, and data warehouses. Ultimately, it strengthens loyalty and drives measurable growth across retail and ecommerce channels.
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