When an Advocate or Friend enters their name in a Friendbuy widget, that name is now automatically saved to their profile in the Customer Service tool, giving your support team more complete customer data without any extra steps. This means fewer blank name fields and faster, more confident customer lookups.
Subscribers can redeem loyalty points for discounts and free products that automatically apply to their next Ordergroove subscription order. Non-subscribers see those rewards greyed out with a "Requires an active subscription" message, and eligibility is enforced so no points are ever deducted for a reward a customer can't use.
The Friendbuy Reward Store is an embedded, brandable storefront you add to your website where advocates and referred friends can browse and choose the rewards they've earned - giving customers the flexibility to redeem what matters most to them. With built-in analytics, customizable reward catalogs, and support for separate experiences by audience segment, the Reward Store transforms referral rewards from a one-size-fits-all coupon into a personalized, engaging destination on your site.
Gain full visibility into how advocates discover and engage with your referral program by tracking traffic sources directly from your Advocate Landing Page. Using UTM-based attribution, this feature ties every widget interaction, from views to purchases, back to its originating channel for clearer performance insights and optimization.
Extend your loyalty and referral programs into your physical retail experience with Friendbuy’s Shopify POS integration. Seamlessly enroll customers, reward actions, and capture referrals in-store, creating a unified omnichannel experience that drives engagement and revenue.
Turn your Shopify thank you page into a high-converting referral touchpoint with a customizable CTA banner that engages customers right after purchase. Prompt shoppers to share with friends at the moment of peak excitement, driving more referrals and maximizing post-purchase value.