Why Brands are Switching from Talkable to Friendbuy

Switching to Friendbuy means more control, stronger referral performance, and a true strategic growth partner, not just another referral tool.

Unified Referral + Loyalty Platform
Scale referral and loyalty programs together in one flexible platform.
Scalable for Enterprise Referral Programs
Support complex, global referral programs with infrastructure built for multi-brand growth.
Fully Customizable Referral Experiences
Design branded referral journeys with flexible share flows, rewards, and logic, no rigid templates.
Proven Referral Growth & Retention
Increase acquisition and repeat purchases with referral marketing that converts.

The Friendbuy Advantage

See why leading brands choose Friendbuy for enterprise-grade loyalty and referral programs.

Referral + Loyalty in One Flexible Solution

Friendbuy combines enterprise-grade referral automation with flexible loyalty capabilities to create a cohesive growth engine. Unlike Talkable, which focuses solely on referrals, Friendbuy unifies acquisition and retention—enabling referrals, repeat purchases, VIP tiers, cashback, and personalized rewards in one platform.

  • Run referral and loyalty programs side by side to increase engagement and repeat purchases
  • Design fully branded referral journeys with customizable share flows and reward logic.
  • Measure acquisition and retention ROI in one place
  • Scale globally with enterprise-ready governance and controls

Every referral, reward, and customer action works together as part of a connected growth engine.

Enterprise-Ready Scalability & Customization

Friendbuy is built for complexity. Enterprise teams can scale referral programs across brands, regions, and channels—without hitting the structural limitations common in rigid referral platforms.

With advanced APIs, webhooks, and modular program design, Friendbuy enables composable referral experiences that adapt to your business model.

  • Scale referral programs across multiple brands and regions
  • Customize referral logic, rewards, and eligibility rules to match business complexity
  • Embed or extend referral experiences using APIs and webhooks
  • Support global teams with enterprise-grade reliability and architecture

Your referral program evolves as fast as your business—without re-platforming.

Referral Analytics That Drive ROI

Friendbuy turns referral marketing into a predictable, scalable revenue channel. With real-time referral analytics, event-level reporting, and unified customer data, teams can continuously improve performance and prove incremental impact.

Unlike Talkable’s preset optimization constraints, Friendbuy empowers teams to test, iterate, and scale what works.

  • Real-time visibility into referral performance and attribution
  • Optimize rewards to improve conversion and repeat rate
  • Measure incremental revenue and ROI across touchpoints
  • Identify top advocates and high-value segments with unified data

Every referral is measurable. Every insight is actionable.

Growth With Experts Who Stay Hands-On

Friendbuy’s Customer Success team acts as an extension of your growth org—partnering from strategy to execution to drive long-term impact. More than managed support, we deliver a true partnership grounded in proactive insights, experimentation, and continuous optimization.

  • White-glove onboarding
  • Ongoing referral & loyalty strategy
  • Proactive performance optimization
  • Built to scale with enterprise growth

With Friendbuy, you don’t just launch—you build a growth engine.

Friendbuy has been a great partner and an efficient way for us to acquire new and highly qualified customers. Nearly half of customers we acquire through Friendbuy make a repeat purchase.
Becky Chambers | Head of Retention,
Outdoor Voices
Working with the Friendbuy team, and tapping into their integrations with our other partners, really accelerates our potential growth. We’re now offering a level of personalization and dynamic messaging to customers that we just didn’t have before.
Jennifer Peters | Senior DTC Manager,
OLLY
Most software providers sell the tool and then leave you to figure out the rest. Friendbuy is the complete opposite. They’ve been the most hands on of any software as a service company I’ve ever worked with
Nadina Bourgeois | Senior Digital Paid Manager,
SPANX

Take your loyalty and referral programs beyond the limits of Talkable.

Frequently asked questions

You’re exploring your options — and that’s smart. Here are the most common questions we get about Friendbuy (and how we compare to Talkable), answered clearly so you can make the best choice for your brand.

Contact Us

Friendbuy is enterprise referral program software built to integrate seamlessly with Shopify, Recharge, Stripe, and leading marketing platforms like Klaviyo, Iterable, Attentive, and Segment. While Talkable focuses primarily on referral marketing integrations, it often requires more custom implementation to connect with broader marketing stacks. Friendbuy offers more out-of-the-box integrations, APIs, and webhooks to support scalable referral automation across your ecosystem.

Friendbuy includes built-in fraud controls that protect your customer referral program from self-referrals, duplicate accounts, and invalid purchases. Rewards are validated against business rules, returns, and cancellations before being issued to ensure program integrity. Compared to Talkable, Friendbuy provides more configurable fraud levers designed for enterprise-scale referral marketing programs.

Friendbuy delivers deep Shopify integration for referral program software, including dynamic widgets, automated coupon generation, SKU-based reward rules, and purchase validation. Talkable supports Shopify but often relies on custom development to achieve similar functionality. Friendbuy’s native integration enables faster launches, stronger referral automation, and more precise reward logic for Shopify merchants.

Yes—Friendbuy integrates with ESPs, SMS platforms, CDPs, and CRMs including Klaviyo, Attentive, Braze, Iterable, Segment, and Salesforce. While Talkable supports integrations primarily for referral messaging and referral analytics, Friendbuy syncs referral data across your entire marketing stack. This allows brands to orchestrate cross-channel referral marketing with greater flexibility and insight.

Migrating from Talkable to Friendbuy involves exporting referral and customer data, mapping it into Friendbuy, and configuring campaigns and rewards. Many brands run both platforms in parallel to test tracking, referral analytics, and reward logic before fully switching. Friendbuy’s team provides hands-on support to ensure a smooth transition to enterprise-grade customer referral program software.

Join the Community

Are you ready to engage with a community of marketers just like you? Let’s get this conversation started!