What Makes Friendbuy Different

We don’t believe in ‘set-it-and-forget-it.’ Friendbuy partners with you to build smarter loyalty and referral programs, backed by expert support that feels like part of your team.

One Unified Platform
Turn loyalty and referrals into high-performing revenue channels that scale with your growth
Enterprise-Ready Scale
No templates or limitations - design custom experiences that match your brand
Proven Growth
Reward loyalty meaningfully with VIP access, exclusive drops, and personalized experiences
Expert Partnership
Get white-glove onboarding and ongoing strategic partnership for sustained growth

The Friendbuy Advantage

Friendbuy gives you the tools to scale: advanced integrations, full customization, and enterprise-ready performance.

Referral that performs like a channel: Launch referral programs that consistently drive high-quality acquisition and measurable ROI.

Loyalty that goes beyond discounts: Create experiences your customers actually want: VIP access, exclusive product drops, early releases, and more.

One unified platform: No more juggling multiple tools. Manage referral and loyalty together with streamlined workflows, reporting, and integrations.

Custom-built loyalty & referral programs: Define your own tiers, earning logic, and reward rules tailored to your brand.

Seamless integrations: Connect your entire tech stack with powerful APIs and out-of-the-box integrations.

Flexible campaigns: Launch engaging promotions, challenges, and double-points days in minutes—without engineering bottlenecks.

Real-time visibility: Track performance across cohorts, tiers, and customer actions with instant analytics.

Test & optimize: Run A/B tests on referral mechanics and rewards to continually improve results.

Prove ROI: Visualize the lifetime value impact with strategic dashboards that show exactly how referral and loyalty drive growth.

White-glove onboarding – Launch smoothly with proactive program setup and strategies aligned to your goals.

Expert guidance – Get ongoing advice on optimization, compliance, and scaling with confidence.

True partnership – More than just software — gain a dedicated team committed to driving your long-term growth.

Working with the Friendbuy team, and tapping into their integrations with our other partners, really accelerates our potential growth. We’re now offering a level of personalization and dynamic messaging to customers that we just didn’t have before.
Jennifer Peters | Senior DTC Manager, OLLY
Outdoor Voices logo
Friendbuy has been a great partner and an efficient way for us to acquire new and highly qualified customers. Nearly half of the customers we acquire through Friendbuy make a repeat purchase.
Becky Chambers | Head of Retention, Outdoor Voices
Spanx Logo
Most software providers sell the tool and then leave you to figure out the rest. Friendbuy is the complete opposite. They’ve been the most hands on of any software as a service company I’ve ever worked with
Nadina Bourgeois | Senior Digital Paid Manager, SPANX
Grow faster. Grow better.

Take your customer relationships to the next level.

Frequently asked questions

You’re exploring your options — and that’s smart. Here are the most common questions we get about Friendbuy (and how we compare to LoyaltyLion), answered clearly so you can make the best choice for your brand.

Contact Us

Friendbuy integrates seamlessly with Shopify, Recharge, Stripe, and Ordergroove, plus leading marketing platforms like Klaviyo, Iterable, Attentive, and Segment. We also provide APIs, SDKs, and webhooks for custom data flows. Compared to LoyaltyLion, Friendbuy offers broader native integrations and deeper flexibility for enterprise stacks.

Yes—Friendbuy supports fully customizable loyalty tiers that encourage higher engagement and reward progression. You can define tier rules, assign unique benefits, and align structures to your brand goals. This flexibility goes beyond LoyaltyLion’s standard offerings, giving you more control over program design.

Friendbuy includes built-in fraud protection to block self-referrals, duplicate accounts, and invalid transactions. Rewards are validated against business rules, returns, and cancellations before issuing. While LoyaltyLion offers basic controls, Friendbuy provides more configurable fraud levers to safeguard program integrity.

Friendbuy offers the most advanced Shopify integration, with automated coupon generation, SKU-based reward rules, and purchase validation. Widgets adapt dynamically to logged-in users and loyalty status, creating personalized on-site experiences. LoyaltyLion supports Shopify, but Friendbuy’s deeper integration delivers more automation and precision.

Absolutely—Friendbuy integrates with Klaviyo, Attentive, Braze, Iterable, Segment, Salesforce, and more. These connections let you sync loyalty data, trigger personalized campaigns, and analyze customer behavior across platforms. Compared to LoyaltyLion, Friendbuy provides broader enterprise-grade marketing integrations.

Preserve customer trust and program continuity with a seamless migration experience. Friendbuy’s white-glove migration services ensure all existing point balances transfer smoothly and tier levels with VIP perks remain intact—so your customers pick up right where they left off.

Frequently asked questions

Frequently asked questions ordered by popularity. Remember that if the visitor has not committed to the call to action, they may still have questions (doubts) that can be answered.

Contact us
How do I track the success of my referral marketing program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Category 2
Can Friendbuy's referral marketing software be used for B2B referral programs?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Category 1
How does Friendbuy power referral programs for subscription brands?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Category 1
What are the best practices for optimizing my customer referral program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
How do I track the success of my referral marketing program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
What types of rewards can I offer through Friendbuy’s referral marketing platform?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
What are the benefits of a customer referral program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
How does Friendbuy’s referral program software integrate with Shopify?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
How does Friendbuy's referral program software work?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Can I customize my referral program to match my brand?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All

Join the Community

Are you ready to engage with a community of marketers just like you? Let’s get this conversation started!