Last Updated on January 20, 2022

This is Friendbuy’s Sub-processor page where we maintain a list of third-party service providers authorized to process our Merchants’ End User data in conjunction with Friendbuy’s Services. This page is intended for our Merchant partners. Please see Friendbuy’s Privacy Policy for more information and definitions of capitalized terms not defined on this page.

To support Friendbuy in delivering its Services to Merchants, Friendbuy may engage the service providers listed below to perform data processing activities on our behalf. When we work with these service providers in our capacity as a data processor to Merchants, the third-party service provider is a sub-processor of Friendbuy (“Sub-processor”).

Friendbuy has data processing agreements in place with each Sub-processor to ensure certain protections for End Users’ personal data that we provide to the Sub-processors.

Sub-Processor Service Description Corporate Location
Amazon Web Services Data hosting United States
 Attentive* SMS Provider United States
 Atlassian Merchant support Australia / United States
 Chargebee* Subscription billing integration United States
 Cloudsponge Address book import United States

 

 Cordial*

 Cross-channel communication platform integration United States

Dropbox

 File storage provider United States
 Google Analytics and communications United States
Hotjar User analytics provider Global 
 Intercom Merchant support United States
 Iterable* Email service provider United States
Klaviyo* Email / SMS provider United States
 MailChimp Email service provider United States
 Mailgun* Email service provider United States
 Retention Science* Email service provider  United States
 Segment* Data platform integration  United States
SendGrid Email service provider United States
Shopify* E-Commerce Platform United States
Slack  Communications United States
Stripe* Subscription billing integration United States
Tremendous* Gift card provider United States
*These services can be optionally enabled directly by Friendbuy Merchants within the Friendbuy product.

In order to provide the best service to our customers, we may periodically consolidate, switch, add, or deprecate Sub-processors. In the event of such a change, Friendbuy will revise this page to reflect the additions and removals of our Sub-processors and update the date above. Please review this page often to check for updates.