How it works

Friendbuy delivers what you need as you grow: customization, advanced integrations, and scalability.

1

Customer Uploads a Receipt

Members submit a photo of their purchase receipt via your loyalty widget.

2

Automated Receipt Processing

Friendbuy validates details like order subtotal, SKU, store, and purchase date. Rules can be customized to match campaigns, reward tiers, or partner stores.

3

Rewards Issued

Points are automatically applied to the member's loyalty account once receipts pass validation. Advanced options allow for custom validation endpoints, reward delays, or limits.

4

Visibility & Reporting

Merchants gain a centralized dashboard to track all receipt submissions — searchable by customer, store, or order ID.

Features That Power Your Loyalty Program

Enterprise-grade receipt scanning with the flexibility and reliability your brand needs.

Flexible Campaign Rules

Restrict rewards by purchase source, order value, product SKU, customer segment, or time window — perfect for seasonal promotions, retail partnerships, or SKU-specific campaigns.

Automated & Scalable

OCR and webhook delivery eliminate manual processing, reducing delays and support load. Configurable options ensure receipts are validated quickly and accurately.

APIs for Enterprise Use Cases

Receipt Scanning API endpoints let you integrate receipt data into CRMs, data warehouses, or analytics tools. Developers can easily retrieve, validate, and enrich customer transactions.

Customer Support Tools

If a customer struggles to upload, your team can create receipts on their behalf — either by uploading images or manually entering key purchase details

Audit & Compliance Ready

Every submission is logged with metadata (date, time, store, itemized products), ensuring full transparency for fraud prevention, reporting, and compliance.

Seamless Integration

Integrates seamlessly with your existing loyalty program infrastructure, requiring minimal setup while providing maximum flexibility and control.

Why Brands Love Receipt Scanning

Reward customers for in-store purchases by letting them upload receipts. Capture offline spend, run retail promotions, and boost engagement — all with Friendbuy.

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Customer Uploads a Receipt

Members submit a photo of their purchase receipt via your loyalty widget.

Multi-channel loyalty

Boost Loyalty Engagement

Give members more ways to earn points, increasing repeat visits and retention.

Increase customer lifetime value

Run Strategic Promotions

Incentivize purchase of specific SKUs, seasonal collections, or exclusive retail drops.

Bridge the online-offline gap

Gain Richer Data

Unlock item-level purchase insights to inform merchandising, marketing, and personalization.

Increase customer lifetime value

Features That Power Your Loyalty Program

Enterprise-grade receipt scanning with the flexibility and reliability your brand needs.

Flexible Campaign Rules

Reward members for buying select products (e.g., a new skincare line).

Launch a new product line and reward customers with double points for purchasing specific SKUs from any retail location.

Seasonal / Limited-Time Promotions

Run limited-time retail activations (e.g., earn double points at Target during holiday week).

Create urgency with time-limited campaigns that drive traffic to specific retail partners during peak seasons.

Multi-Channel Loyalty Programs

Support loyalty programs that span ecommerce, retail partners, and events.

Seamlessly track and reward customer purchases across your online store, pop-up events, and retail partnerships.

Data-Driven Campaigns

Enable data-driven campaigns, enriching receipt data into BI tools or CDPs.

Integrate purchase data into your analytics stack to create personalized campaigns and improve customer segmentation.

Grow faster. Grow better.

Ready to capture every purchase?

Frequently asked questions

Everything you need to know about Receipt Scanning for Loyalty.

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Receipt scanning allows customers to upload photos of in-store purchase receipts through a loyalty widget. Friendbuy's system uses OCR (Optical Character Recognition) to read the receipt, validate details like purchase date, store, SKU, and subtotal, and then automatically issue loyalty points. This bridges the gap between online and offline shopping, enabling brands to capture every purchase.

Yes. Receipt scanning is designed for multi-channel loyalty programs, meaning members can earn rewards not just from ecommerce checkouts but also from retail partners, pop-ups, events, and brick-and-mortar stores. Brands can configure rules to reward purchases from specific retailers or even restrict rewards to exclusive campaigns.

Friendbuy's OCR engine extracts item-level data including store name, store ID, purchase date, order subtotal, SKU, product names, quantities, and prices. This information helps brands validate purchases, trigger reward rules, and generate powerful insights for merchandising and marketing.

Receipt validation rules and automation settings minimize fraud risk. Brands can require certain SKUs, order values, or stores; add reward limits (e.g., max number of receipts per customer); delay reward issuance until return windows close; and use webhook integrations to cross-check purchases against internal systems. This combination of automation and configurable controls ensures that loyalty rewards are only issued for valid, verifiable purchases.

Receipt scanning lets brands capture offline spend and connect in-store sales to loyalty programs; increase engagement by giving members more ways to earn points; support promotional campaigns, like seasonal activations or SKU-specific rewards; and enrich data strategies by syncing item-level purchase data to CRMs, CDPs, and data warehouses. Ultimately, it strengthens loyalty and drives measurable growth across retail and ecommerce channels.